Senior Client Partner/Key Account Manager - IT Services

- Experience in BFSI or RCM is mandatory

- Profitably grow revenue in a strategic client.

- Develop and deliver a business plan which targets growth areas within the client.

- Co-create innovative customer value propositions with the service lines.

- Develop active pipeline through software and innovation partners in the client.

- Build and maintain an active network in the client at Director level and above.

- Work with Delivery team to ensure that on-selling and cross-selling are maximized within the client.

- Point of escalation for commercial issues.

- Ensure that a high level of customer satisfaction is achieved and improved over time.

- Experience in selling in-market, offshored and outsourced IT services

- Experience building strategic multi-year relationships

- Ability to build brand awareness within client's prospect community

- Collaborative Spirit:

- Well-developed network of contacts at a CxO / Director / VP level within the industry