Senior Client Partner/Delivery Leader/Program Manager - IT

- Cultivate connections with important personnel and clients.

- Make preparations to meet the needs of your client's businesses.

- Give clients advice on developing profitable procedures.

- Set up regular meetings with clients to check on their satisfaction.

- Serve as the primary point of contact for complaints and escalate problems if necessary.

- Assist the sales staff in upselling or cross-selling services and goods.

- Make sure the business and the clients follow the conditions of the contract.

- Examine rivalry to discover fresh approaches to keep clients.

- Set goals for sales and revenue and make every effort to achieve them.

- Respond to client requests, and work with internal teams (such as sales, engineers, and senior management)