Senior Business Analyst - IT

Job Description:

Description

As a primary responsibility, Senior Business Analyst provides strategic business analysis services to business partners. The focus of this position is to work closely with the business units to gain an in-depth understanding of customer's business strategy, processes, services, roadmap and the context in which the business operates. This role will be key to understanding the documentation capabilities needed to address business challenges. It involves reviewing assigned business processes from end-to-end to identify and address operational, financial and technological risks. Identify opportunities to improve efficiency.

Responsibilities will include a full range of activities from leading small to mid-size projects to assisting other project managers on larger more complex projects related to operational business functions that affect team members and providers at the market level.

Candidates from Kerela Origin Only (PAN India)

Responsibilities

- Demonstrate up-to-date expertise in Information Systems and apply this to the development, execution and improvement of action plans by providing advice and guidance to others in the application of information and best practices.

- Support and align efforts to meet customer and business needs.

- Manage customer relationships and expectations by developing a communication process to keep others up-to-date on project results.

- Stay current with customer needs and strategies; utilizing formal and informal written communication methods (for example, emails, PowerPoint presentations, executive updates, task lists, updates) to communicate updates and findings; and facilitating project meetings and presentations to all types of diverse audiences (for example, senior management, Customers, technical staff)

- Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths, and managing customer and supplier relationships.

- Provide leadership to team members and peers by collaborating with others; articulating ideas and viewpoints to senior management, peers and others; identifying and initiating projects; managing resources; driving the resolution of issues, and holding self and team accountable for results.

- Identify, create and facilitate process design changes by conducting business and systems process analysis and design at a complex level; focusing on quality improvement and data management; ensuring data is reliable and valid; developing process improvements or re-engineering and recommending elimination; integrating new systems and processes with existing ones; and partnering with internal and external customers to ensure systems provided meet the long-term business strategies.

- Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes and new responsibilities

- Provide project-level analysis - producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan)

- Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during the QA process

- Elicit and clearly document business and systems requirements

- Assess business process and system inefficiencies

- Identify ways to increase adoption and customer satisfaction

- Demonstrated fluency in business processes and process differentiation

- Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing processes

- Assist with and test implementation for all payer and vendor relationships to ensure data transfercollection, quality and reporting relationships are working appropriately down to the market level to ensure market team member and provider experience is appropriate

- Create and maintain issue logs, meeting minutes, meeting schedules, project summaries and updates.

- Create and maintain project schedules by developing project plans and specifications, estimating time and resources, monitoring milestone completion, tracking all phases of the project lifecycle, providing timely reporting of issues that impact project progress, coordinating actions and resolving conflicts

- Meet with project team regularly to review project deliverables and deadlines

Additional Information :

Competencies and Skills Required :

- Candidates from Kerela Origin Only (PAN India)

- Must possess strong client handling and negotiation skills.

- Excellent written and verbal communication with US/UK clients.

- Must be able to create good presentations and convince potential clients

- Must have excellent interpersonal skills and good analytical skills

- Being proactive to achieve team goals and good leadership skills

- Must be detail-oriented and an active listener

- Ability to work under pressure and confidence to take up ambitious goals.

- Must have experience working on large scale projects as well as handling day-to-day operational requests from the business.

- Strong project management, ability to successfully manage multiple tasks at any given point, strong relationship building skills & communication skills

- Understanding of Indices, fundamentals and analytical data, returns level data etc.

Eligibility Criteria :

- B.Tech/MBA Graduate with relevant IT experience of 3-5 years

- Must have worked in web and mobile application development projects in a Software Development Industry.

- Thorough understanding about project methodologies like Agile, Waterfall etc.

- Good communication skills and must be confident to handle foreign clients (especially US/UK clients)

- Must be open to working with multiple projects and be flexible in working hours.

- Ability to understand the business needs of the clients and provide ideal IT solution to meet customer expectations.

Compensation and Benefits:

- A long and rewarding career in a flexible and employee friendly work environment with good work life balance.

- Competitive salary based on your contribution, experience and skillset.

- 6 month appraisal system and quarterly review system for continuous career growth

- 12 Casual leaves, 12 days of Sick/Emergency Leaves in a year.

- GMC Health Insurance with COVID care for Rs. 3 lacs.

- Opportunity to excel in latest technology trends with the industry experts.

- Performance based annual bonus incentive.

- Annual Leave encashment policy.

- Employee referral bonus schemes

- A chance to work with a very progressive organization providing innovative and latest digital technology solutions for a better future.

Required Qualification

Graduation - Any Graduate in Other - Not Required Per/CGPA

Preferred Age Group : All Age

Preferred Gender :All

Mandatory Skills: Business Analyst, Agile, Waterfall, web application development, mobile application development

Additional Skills: Strong project management, communication skills, strong relationship building skills