Senior Business Analyst - Custodian & Securities Services

We are a leading global custodian and securities services provider backed by the strength of a universal bank (rated AA- by Standard and Poor's).

Role : Senior Business Analyst

Location : Chennai

Years of experience : 7-12 years (Minimum 5-7 years as BA for capital markets)

Roles & Responsibilities :

- Small IT enhancement management

- Improve or modify an existing functionality

- Implement new business needs (functionality or technical evolution)

- Analysis,BRD, UAT, User training

- Bugs / Queries management

- Declare a bug on an existing functionality

- General questions or investigation/research

- Need of IT intervention on production (referential update.)

- Platform incident follow up : Any major dysfunction found in production affecting the availability of an application or its connectivity to the other platforms.

- Follow and coordinate the IT or production incidents until resolution by giving regular updates and communicating regularly with the users impacted

- Answer the emails arriving on the generic mail box of the Business Support team with re-activity.

- Communicate with operational users about the updates and new functionalities delivered after a Release with a dedicated training session or specific documentation

- Strong influencing/negotiating skills and stake holder management

- Act as an individual contributor, SME and mentor the team of Business Analysts in problem resolution / building solution

- Project management responsibilities to plan and manage the schedule, project deliverables and to manage the stakeholders

- Participate actively to monthly meeting between Operations and IT, giving updates on pending requests and prioritizing the requests based on their criticality

- Participate to the maintenance and update of the Engineering documentation

Knowledge and skills required :

- Minimum of 7 years of experience in the investment fund industry (Securities Services, Asset Management,Transfer Agent, Fund Administration) or in the investment banking industry with a minimum of which 5+ years as a Business Analyst

- Good knowledge of the financial markets and OTC derivatives products

- Calypso application knowledge will be an added advantage

- Good understanding of the Middle Office environment and in particular trade processing

- A good knowledge of a major software (Calypso, Summit, Murex, Sophis.) would be appreciated

- Good time management skills with ability to cope with deadlines and multiple tasks

- PC literate with good knowledge of MS Office applications, especially Excel and Word, Visio and PowerPoint

- Numerate, organized and articulate

- Excellent analytical & communication skills

- Self-starter with initiative

- Attention to detail with high level of accuracy

- Able to adapt and respond in a rapidly changing environment

- Client focus

- Excellent interpersonal skills

- Good time management skills with ability to cope with deadlines and multiple tasks

- Able to adapt and respond in a rapidly changing environment

- Team Player but able to work independently where required