Senior Branch Relationship Manager - Bank

KRAs:

- Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers.

- Sources new bank customers through external individual efforts and acquisition channel

- Ensures high levels of customer service orientation and application of bank policy.

- Cross sells bank products to existing set of Branch customers which are mapped

- Informs customers of new products or product enhancements to further expand the banking relationship.

- Plans and conducts special sales initiatives and events for prospective and existing clients.

- Coordinates with other group companies to provide seamless access to other products.

- Maintains complete relationship record for assigned customer accounts.

- Tracks customer complaints/queries and turnaround times for customer satisfaction

Desired Candidate Profile:

- Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service.

- Graduate 4 - 6 years of experience

- Post Graduate - 2 -4 years of experience

- Customer orientation

- High energy levels with a motive to succeed