Senior Branch Manager - Liabilities - Bank

Job Description:

- As a Sr. Branch Manager focusing on Liabilities, you will be responsible for leading and managing the branch to ensure high performance, profitability, and outstanding customer service.

- Your role involves driving sales, enhancing branch operations, and achieving exceptional audit and quality scores.

- Your primary focus will be on managing and increasing the branch's liabilities portfolio while fostering a motivated and well-trained team.

Key Responsibilities:

Branch Performance Management:

- Monitor and drive branch performance to ensure achievement and surpassing of sales targets.

- Implement strategies to grow the branch's general ledger size with an emphasis on cross-selling and third-party products.

Profit Maximization:

- Focus on increasing profits and fee-based income through effective sales of both liability and asset products.

- Ensure the branch operates efficiently, optimizing operating costs.

Audit and Compliance:

- Maintain an outstanding audit rating by adhering to internal controls and regulatory requirements.

- Ensure the implementation of quality standards and strive to achieve exceptional quality scores.

Customer Service Excellence:

- Provide superior customer service by addressing client needs and ensuring a positive branch experience.

Product Sales:

- Drive sales of liability products such as tax-saving bonds, mutual funds, IPOs, POS, FDRs, CA-SA accounts, and insurance products (life and general).

- Promote and sell asset products including housing loans, car loans, and personal loans.

Staff Training and Development:

- Impart functional training to branch staff to enhance their skills and performance.

- Motivate and develop subordinates to build a high-performing team.

Diversity Hiring:

- Embrace and promote diversity in hiring practices to ensure a diverse and inclusive work environment.

Qualifications:

- Proven experience as a Branch Manager or in a similar role within the banking sector, with a strong focus on liabilities.

- Demonstrated ability to achieve sales targets and manage branch performance.

- Excellent knowledge of banking products and services, especially in liabilities and asset products.

- Strong leadership skills with a track record of team development and motivation.

- Exceptional customer service skills and a commitment to quality.

- Familiarity with audit processes and compliance requirements.

Skills: Strong analytical and problem-solving skills.

- Excellent communication and interpersonal skills.

- Ability to drive sales and achieve targets in a competitive environment.

- Proficiency in branch operations and cost management