Posted By
Mousumi Das
HR at Waytogo Consultants
Posted in
Banking & Finance
Job Code
1442116
Job Description:
- As a Senior Branch Manager, you will oversee the operations and performance of our branch, ensuring the enhancement of deposit pools, delivery of exceptional service standards, and achieving sales targets for non-deposit products.
- You will be responsible for promoting Mutual Fund and Insurance products, generating fee income, and ensuring compliance with regulatory requirements.
- Additionally, you will manage branch administration, enhance productivity, and maintain high morale among branch personnel.
Key Responsibilities:
Deposit Pool Enhancement:
- Strategize and implement plans to increase deposit pools from existing and new customers.
- Develop initiatives to attract deposits through effective customer relationship management and promotional activities.
Service Standards and Delivery:
- Establish and maintain high service standards within the branch.
- Ensure prompt and efficient resolution of customer queries and complaints to enhance customer satisfaction.
Sales of Non-Deposit Products:
- Meet cross-selling targets progressively for non-deposit products such as Mutual Funds and Insurance.
- Promote and sell these products to existing and prospective customers to achieve revenue goals.
Fee Income Generation:
- Identify opportunities to generate fee income through various banking services and products.
- Implement strategies to maximize fee income while delivering value to customers.
Branch Administration:
- Oversee day-to-day operations of the branch, including cash management, transactions, and customer service.
- Ensure compliance with operational procedures and regulatory guidelines.
Regulatory Compliance:
- Ensure adherence to all regulatory requirements and guidelines set forth by relevant authorities.
- Implement necessary measures to mitigate operational and compliance risks.
Personnel Management:
- Manage the productivity and morale of branch personnel.
- Provide leadership, guidance, and support to the branch team to achieve individual and collective goals.
Financial Performance:
- Take overall responsibility for the break-even and Profit & Loss (P&L) of the branch.
- Develop and execute strategies to achieve financial targets and operational efficiency.
Skills and Qualifications:
- Proven experience in branch management within the banking or financial services industry.
- Strong understanding of deposit products, non-deposit products (Mutual Funds, Insurance), and fee income generation.
- Excellent sales and negotiation skills with a track record of achieving targets.
- Sound knowledge of regulatory requirements and compliance standards.
- Leadership abilities with experience in managing and motivating a team.
- Effective communication and interpersonal skills to interact with customers and internal stakeholders
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Posted By
Mousumi Das
HR at Waytogo Consultants
Posted in
Banking & Finance
Job Code
1442116