Senior AVP - HR Business Partner - BPO/IT

The role is accountable for

- Driving execution of HR plan for the organization.

- Define talent strategy as per business strategy and goals; Anticipate and plan for capabilities that drive growth

- Develop and oversee deployment of HR strategies, policies, and practices for the business unit

- Structure compensation and benefit packages for roles and levels, promotions and corrections

- Influence and drive people outcome through other talent management functions including Talent acquisition, Talent development and Performance management

- Oversee employee engagement and retention planning and implementation, managing exits

- Lead culture and mindset shift to drive better business outcomes

- Track and influence employee productivity, revenue contribution and margin contribution

- Succession planning for key leadership roles in the unit Build leadership pipeline

- Report on key HR metrics and manage HR compliance for the business unit

- Accountable for successful delivery of all HR programs and processes for the assigned client / business group. Key among these programs

- Employee Relations: Accountable for managing employee relations concerns, adhering to HR policy while following guidance.

- Drives resolution of issues, in collaboration with partners in staffing and legal and escalates when necessary.

- Work closely with HR COEs and ensure seamless integration of the HR priorities

- Performance Management: Accountable for delivery of Performance Management processes, including Mid-Year Check-In and Performance Review, and is accountable for delivering calibration sessions during Performance Review.

- Employee / Manager Development: Partners with COE resources to deliver Employee &Management Excellence programs and build capability and effectiveness in the line organization.

- Accountable for talent planning and management for the client / business, in fulfillment of the HR Plan.

- Drive and Delivery of Talent Management programs for HIPO population, following direction from the COE regarding responsibilities.

- Collaborates with HR Leadership to design talent planning solutions that will fulfill the HR Plan and serve the business