- Leads a group of Associates and Analysts to execute multiple cases simultaneously. Take responsibility for assigning work streams.
- Monitors and manages workload and resolves overloads.
- Understand client needs and situations and adapt to case expectations. Show ability to resolve complex issues across work streams.
- Communicate data, knowledge, and clearly explain insights and implications for the client to the entire team.
- Generate and screen realistic answers based on sound reality checks and recommend actionable solutions.
- Develop automations and build innovative solutions to reduce turnaround times for delivery of instruments
- Provide technical expertise in Alteryx and Tableau related pieces to the team members where required
- Build and enforce best practices and process improvements to ensure quality of deliverables
- Good hands-on exposure to Alteryx and Tableau is a must
- End to end ownership of survey instruments throughout the value chain
Qualifications:
Work experience:
- 6+ years of experience in areas related to machine learning, data analytics or predictive modeling.
- Good hands-on exposure to Alteryx and Tableau is mandatory
- Hands-on experience in predictive modeling, text analytics, data analysis and visualizations.
- In-depth experience with customer insights /primary market research and analytics at a consulting firm, market research agency or data provider
- Experience in customer loyalty data analytics
Education Required:
- Incumbent should have pursued MBA / statistical/analytical course
- Preferred: Concentration in a quantitative discipline such as Statistics, Mathematics, Engineering, Computer Science, Econometrics, Business Analytics, or Market Research is strongly preferred.
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