Senior Associate/AVP - Learning & Development - Bank

Description of the Role and Profile Requirement

Company: MNC Bank

Role: Sr. Associate/AVP - Learning and development

Reporting to: Head Learning and development

Location: Chennai - Tamil is mandatory

Requirements:

- Post-Graduate with Experience in learning and talent development

- Perpetual learner, continuously invests in self-development

- Experience in conducting Training Needs Analysis and carrying out all activities in the Training Cycle: Identify, Design, Deliver, Evaluate

- Hands-on in Content Curation, exposure to digital learning ecosystems

- Excellent Classroom Management and Facilitation Skills delivering programs

- Ability to manage vendor relationship including vendor cost and KPI management

- Communicate effectively at all levels (both internally and externally); ability to work and influence Team members/ Stakeholders across different sites globally

- Analyze large volume of data points, identifying issues and recommend solutions

- Superior judgment, diplomacy, and tact, with a willingness to speak up amid adversity

Responsibilities:

Learning Business Partner

- Support in Conducting annual and on-going training needs assessment with BU Heads / HRBPs

- Proposes outcome-focused learning solutions with objectives and mode of delivery (Blended / Online / Classroom)

- Interacts with internal SMEs and external trainers to design the curriculum; course and assessments

- Manages the learning journeys and learner experience; governs the completion of all mandatory courses

- Execute OJT framework for the Bank in partnership with business stakeholders

- Bring to life innovative learning solutions

Facilitation:

- Facilitate the soft skills, new joinee orientation and other allied programs

- Design and deliver custom solutions in Professional/Leadership Development/functional (in consultation with the Vendor Partners where required)

Learning Operations & Governance:

- Vendor Management (empanelment, identification, evaluation, purchase order-invoice-payment governance)

- Administer programs in the Learning Management System and evangelize digital learning through all learning solutions offered (Self-Service)

- Work closely with all internal teams for the smooth execution of training programs

- Ensure training records; budgets are updated for audits and metrics reported monthly

- Explore automation, data-driven and digital approaches to augment learning operations