Industry - Internet / Online / eCommerce
Category - Consulting
Job Type - Permanent
Description - As senior analytics manager of the largest e-commerce company in India you will be leading a team working on developing innovative solutions in the field of customer service and experience leveraging cutting edge technologies and big data analytics.
Client Details :
Our client is India's largest e-company and its vision is to make Analytics and Big Data part of its overarching competitive strategy, and push it up to decision makers at every level. It enables millions of consumers, sellers, merchants and small businesses to be a part of India's e-commerce revolution. It has a registered customer base of over 100 million, offering over 80 million products across 80+ categories.
Job Description :
As a Senior Analytics Manager for a largest e-commerce company you will:
- Guide and mentor team of analyst to drive innovations in the field of customer service and experience
- Identify, develop and deliver key analytics projects that will make significant impact to the company and e-commerce in India
- Partner with business heads for Retail/Marketplace/Supply Chain/Marketing/Product to create enormous impact through the use of the latest analytical tools and techniques.
- Work closely with business leaders, product managers, subject matter experts to design and define performance
metrics and goals
- Responsible for modelling complex problems and processes using various analytical tools and methods
- Work with different lines of business to problem solve, measure and track suitable metrics for efficiency and effectiveness
- Exceptional analytical abilities: Data driven and understanding of key analytical techniques
- Strong background of working on analytical tools like R, SAS, SQL and Excel
- People management skills: Ability to build, lead and mentor large teams of analysts
- Prior experience in working with senior business leaders and acting as their thought partner Education
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