Senior Analyst/IT Business Systems Analyst - SAP Business Services

Job Description :

This potential candidate will perform Business Analysis work as a member of the Order Management Global Process team on company's SAP implementations, as well as act as a BA on non-SAP related projects. The potential candidate will interact with business users and Global & regional IT counterparts

A Day in the Life :

- Serve as a business analyst on small to large-sized technical projects. Provide input to plans, project deliverables and completion dates.

- Document clear and complete business requirements, match these requirements to objectives and guide business partners to the appropriate solutions, including standard functionality or through enhancements that will achieve business goals.

- Provide functional knowledge of current systems and data.

- Work to develop solutions to problems. Ensure solutions are consistent with organization objectives.

- Learn to facilitate small projects through the systems development life cycle, including project definition, requirements gathering, design, development, test, release and post-implementation support.

- Drive standardization across businesses of processes and master data.

- Participate in cross-functional process improvement project teams and provide technical and business process knowledge.

- Demonstrate strong results orientation (driving to deadlines, etc.)

- Document standard work and processes for implementation of Source systems.

- Analyze current Order Management business processes and apply best practices/knowledge of systems to develop improved, standardized processes for company businesses.

- Take direction to successfully implement processes within the Order Management core process space. Show willingness to learn and develop through partnerships with team leadership.

- Ensure proper validation documentation is created for all projects (i.e. company System Compliance Methodology (MSCM)).

- Ensure that company's systems and the information on them are protected in accordance with company's Information Protection Policies and Standards, as well as best Information Protection practices.

- Ensure personal understanding of all quality policy/system items that are personally applicable. Follow all work/quality procedures to ensure quality system compliance and high-quality work.

- Provide mentoring and coaching to team members, to help ensure they demonstrate required SAP application and business process skills

- Ensures adherence to Corporate IT policies, guidelines, and procedures.

- Deploy and leverage applicable tools to facilitate adequate system monitoring & troubleshooting

- Focus upon continuous improvement to increase efficiency and maximize value to clients

Relationship Management :

- Effectively communicate with various levels of the organizations: business partners on projects, developers, and IT peers.

- Provide operational assistance to business stakeholders for issues impacting their ability to effectively meet business objectives.

- Maintain a productive relationship with stakeholders and peers through effective communication and collaboration

Key Responsibilities :

- Document clear and complete business requirements, match these requirements to objectives and guide business partners to the appropriate solutions, including standard functionality or through enhancements that will achieve business goals.

- Provide functional knowledge of current systems and data.

- Learn to facilitate small projects through the systems development life cycle, including project definition, requirements gathering, design, development, test, release and post-implementation support.

Must Haves :

- Minimum 4 years of experience serving as functional SME within SAP Sales & Distribution process

- Experience with SAP ECC and Sales Management (SD Module) configuration, implementations, and integrations.

- Extended experience with SAP Sales Order Management (including Pricing and Billing processes and functionality).

- Billing document configuration and copy controls

- Subscription billing and billing plans o Billing batch jobs

- Payment Cards

- Rebate Processing

- Inter-company Billing

- Pricing configuration using the condition technique

- Condition types, access sequences, pricing procedures

- Pricing condition copy control

- Pricing condition requirements (no ABAP needed)

- Pricing condition exclusion

- Price lists and customer hierarchy pricing

- Price reports

- Free goods

- Experience with SAP ECC platform, strategies, best practices

- Experience in driving initiatives within an organization, based on input from cross-functional teams.

- Experience in business process definition, requirements definition, technology solution research, and design specification

- Experience creating system concept/feasibility and cost-benefit documentation.

- Experience and understanding of enterprise architecture and end to end capabilities from a sales order management perspective.

- Ability to participate and deliver across all facets of the System Development Life Cycle (SDLC).

- Ability to efficiently multi-task and be self-motivated while working with others.

- Outstanding analytical skills, strong experience interpreting test results & drawing conclusions

- Ability to work independently and collaboratively. Strong analytical and problem-solving skills.

- Resource, cost, and budget planning and estimation.

- Demonstrated follow-through, initiative, attention to details and drive for continuous improvement.

- Ability to work effectively under pressure in a fast-paced environment.

- Experience in facilitating face-to-face group meetings and discussions.

Preferred :

- Business analysis and requirements definition skills

- Experience with SAP LE (Outbound) and SAP Transportation Management

- Working knowledge of understanding and analyzing SAP ABAP programming

- Experience with SAP Integration using IDOCs, RFC and Web services.

- Experience having completed at least 1 full lifecycle project implementation & support Project.

- Strong analytical, problem solving, and decision-making skills

- Learning agility, creativity, and intuition reacting to challenging situations

- Solid oral and written communication skills

- Foster positive working environment. Ability to mentor less experienced team members

- Ability to work collaboratively and partner with peers, clients, and vendors

- Ability to manage multiple priorities simultaneously

Work Timings : This role may require working in shifts and shift shall be assigned as per business need.

City : Bangalore

Experience : 3-9 Years

Annual Salary : 14.5 LPA INR