Senior Analyst - Global HR Shared Services - IT

Global HR Shared Services

We have an urgent opening for Global HR Shared Services - Senior Analyst with 4-6 yrs. of experience:

Interested candidates should be open to working in 6:30 PM IST - 3:30 AM IST time zone.

JD :

The scope of responsibility is for providing HR transactional services in employee data and administration

- Providing support for global onboarding process utilizing internal and external systems, as well as interacting directly via phone/e-mail/Messenger with managers and employees around the world.

- Tracking all the received queries/requests via phone & email in the HR database.

- Enter and maintain HR data in Oracle, Taleo, or Talent Management systems as specified by global HRIS, regional/local HR, or the Service Level Agreement (SLA)

- Execute duties in compliance with the SLA

- Maintain and reconcile several HR systems (Taleo, SuccessFactors, & Oracle HCM) to ensure the employee information is consistent across all systems.

- Data administration of employee HR, benefits, compensation, recruiting, and other information

- Work closely with HR Directors, HR Business Partners, and Recruiters from regional and global teams to ensure information is properly captured, and surface any concerns or conflicts to the Director of Recruiting and HR for resolution.

- Proactively formulate, recommend and implement improvements to new and existing HR Applications, Reports, Business processes, etc

- Works closely with global HRIS team to define and enhance HRIS solutions and data administration processes, procedures, and solutions.

- Work closely with global HRIS, regional/local HR, and HRIT to troubleshoot and resolve HR data/system issues

- Participate in testing activities in support of new system functionality, process/procedure changes, or other changes as defined by global HRIS, regional/local HR, and HRIT

- As assigned by immediate superior related to HR transactional services

- First-level university degree or equivalent experience; advanced university degree preferred.

- Prior experience of Oracle employee data administration for various geographies.

Knowledge in the field of HR operations, including systems, applications, databases, and processes. :

- Advanced human resources, general business, legal, and industry knowledge is desirable.

- Experience working within the structure and guidelines of an SLA based delivery model