Description
Global Service Delivery is a business-aligned, customer-servicing organisation with the primary objective of driving operational excellence across our businesses worldwide. Achieving this through the consolidation, simplification and continuous improvement of processes across the full range of Company's operations, the division simultaneously takes responsibility for managing operational, location and processing risk and ensuring that services provided are at a best-in-class price point for the required quality level.
Principal Accountabilities KPI and Targets
Service Delivery
- Understand global Reg framework i.e. Process, Regulatory requirements for data purposes & Systems
- Understand in-depth existing global Reg Reporting processes
- Understand and support in documentation of global Regulatory data requirements for Reporting
- Ensure ongoing Reporting and analysis support for seamless service delivery of global Regulatory Reporting reports to various onshore partners to agreed service levels
- Provide assistance to the onshore team in preparation of templates for monthly and quarterly submissions to the FSA, and other internal customers specific to capital schedules.
- Timely submission of monthly and quarterly returns by sites to Regulatory Reporting
- Timely submission of monthly and quarterly returns to the FSA
- Timely preparation of other analysis requested by internal customers
Customers / Stakeholders
- Group Regulatory Reporting team
- FSA
- Other internal customers
Teamwork
- Effective communication with the manager on organisation change and goals
- Achieve efficiency in operations and maintain work-life balance.
- Create an environment within the team which fosters knowledge sharing and open forums
- Develop the soft skills and technical competency by putting enrolling into trainings.
Operational Effectiveness & Control
- Adherence to Group policies, audit, controls, and compliance requirements including but not limited to Declaration of secrecy, data protection act, health, safety and security, clear desk policy
- Effectively drive change and achieve cross-training
- The ability to work to a high degree of accuracy under pressure is important as during the reporting periods the team is required to meet tight deadlines.
- Ability to prioritize and plan work in an efficient manner.
- Ensure seamless delivery on all the process level activities within timelines and maintain high quality standards. Focus on controls and continuous process improvements.
- Understand Business Partner expectations / requirements ensure alignment to GFO objectives and deliver. Manage / Support business partner relationship effectively.
Skills/Experience Required
- An Accounting degree, bachelor's degree or other qualifications relevant to the industry. MBA, CA, CWA, CS, CPA, CFA a plus.
- Minimum 8 years of experience in similar roles
- Strong Knowledge of Regulatory Environment
- FSA and its schedules
- Consolidation of data
- Be number savvy and have the appetite in handling and processing mass volume of data
- Strongly analytical and logical mindset with proficiency in Microsoft Excel and other query tools (Microsoft Office Access)
- Independent and Confident, able to work under pressure and handle multiple tasks
- Excellent time management and timely delivery of regulatory reporting information.
- Leadership skills, with ability to build rapport with internal & external customers / Business areas
- Must have excellent attention to detail and work within tight deadlines ensuring a complete and accurate flow of information's between stakeholders.
- Must be experienced in working under pressure on multiple process improvement projects
- Ability to make robust decisions justifiable in an international environment
- Awareness of Project environments
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