Senior Account Manager - Enterprise Segment

Senior Account Manager

Location - Delhi

Experience - 3-5 Years

Salary - Up To - 18 LPA

Must Have :

- Cross Selling

- Farming

- Stakeholder Management

- Enterprise/ SaaS

Roles & Responsibilities :

This role is for you if?

- You want to keep growing as a CRM Consultant & as a person at a super-fast pace.

- You enjoy driving results.

- You're not satisfied with being good enough. You do whatever it takes to win.

- You love to read & have strong viewpoints about business, product & technology.

What You'll Do:

- Partner with our clients to deliver predictable outcomes and experiences for their clients and predictable growth for their business by:

- Serve as the primary point of contact for assigned clients

- Develop and maintain strong relationships with clients

- Understand clients' needs and work with our team to deliver solutions that meet or exceed their expectations

- Work with clients to identify new opportunities for growth and expansion of our products or services

- Monitor and analyze clients' usage and performance data to identify potential issues or opportunities for improvement

- Prepare and deliver regular reports and presentations to clients

- Collaborate with internal teams to ensure that clients' needs are being met and that we are delivering - high-quality products or services

- Manage client contracts and renewals, including negotiating terms and pricing

What We're Looking For

- 3- 5 years of experience in Management Consulting, Customer Success, Account Management or another client-facing role

- Experience working with large enterprise customers

- Strong leadership skills

- Impressive executive presence and communication abilities

- Ability to create structure in ambiguous situations and design effective processes

- Empathetic, positive attitude with a desire to help our customers reach their goals

- Results-driven mentality, with a bias for speed and action

- Comfort in a startup environment where we move quickly and wear many hats in a dynamic environment