Senior Account Manager/Category Manager - Oral Care Segment - D2C Startup

Location - Gurgaon

Working days - 5 days

Experience - 5 to 8 years

- We are looking for a dynamic individual to lead our online store's account management team.

- The ideal candidate should have extensive experience in managing customers, strong communication skills, and the ability to multitask and work with cross-functional teams.

- The senior account manager will oversee the daily operations of our online store, build and maintain strong relationships and drive revenue growth.

Responsibilities :

- Plan and oversee the online store's daily operations, including inventory management, promotional campaigns, and customer service

- Collaborate with cross-functional teams to develop and execute marketing campaigns that drive traffic and sales to the online store

- Identify areas for improvement and optimization within the online store, making recommendations for process changes or system enhancements

- Monitor and analyze sales data and customer behavior to identify trends and opportunities for growth

- Prepare and present reports to leadership and clients on online store performance and key initiatives

- Stay up-to-date with emerging digital marketing trends and technologies, sharing best practices and new ideas with the team

Requirements :

- Proven experience as a senior account manager or in a similar role in a fast-moving consumer goods (FMCG) industry

- Strong communication skills and the ability to build relationships with clients and internal stakeholders

- Excellent multitasking and project-management skills, with the ability to prioritize and manage multiple projects and stakeholders concurrently

- Knowledge of principles and best practices in digital marketing, with an understanding of Facebook and Google platforms

- Strong analytical skills and proficiency with Microsoft Excel and other data analysis tools

- A proactive and results-oriented attitude, with a willingness to take on new challenges and responsibilities as needed

- BS/BA degree in marketing, business administration, or related field