SeedWill - Manager - CRM

Key Responsibilities:

- Coordinate internal and external teams to meet client commitments with high quality.

- Adhere strictly to SOPs and handle day-to-day operations.

- Engage with clients to address operational queries and ensure satisfaction.

- Manage post-booking services, including allotment, registration, and loan processing.

- Handle face-to-face client interactions and resolve complaints.

- Maintain accurate records in CRM software and address business needs with strategic planning.

- Schedule and conduct regular client meetings to ensure satisfaction and compliance with contract terms.

Skills Required:

- Strong problem-solving and communication skills.

- Proficient in Microsoft Excel.

- Presentable, self-motivated, and confident.

- Experience in real estate is preferable.

- High service orientation and computer literacy.