Security Operations Centre Professional - FMCG/CPG Domain

Great Opportunity for SOC professionals, with an FMCG_/CPG Domain Org-MNC_Bangalore which can add value to your rich experience and profile.

We are looking out for a highly techno-functional candidate with experience from 12-20 yrs for Bangalore location

Kindly find below the requirement description for your reference:

PURPOSE OF ROLE:

- To oversee and manage a team of SOC service Delivery Managers on a day to day basis ensuring that zone governance.

- To act as the services delivery manager for America's (North, Middle & South), also be an interface with various vendors providing services to SOC

- Ensure service delivery in line with ITIL methodology and industry best practices.

- To act as an escalation point of contact for issues and act as a coordination lead involving all the zones globally in case of a Severity 0 or 1 related issues or any new cyber-attack.

RESPONSIBILITIES:

- Operational governance and oversee the delivery of services from SOC including

- Review existing ITIL processes and framework and identify areas of improvements, efficiencies and work with MSSP for appropriate implementation.

- Be the escalation point of operations, Financial accountabilities

- People development with a focus on building efficient teams, training needs, participation in talent and performance reviews.

- Interface with the project teams, Manage SOC driven projects

- Take a lead to coordinate and manage with the team cyber-attacks, complex problems.

- Conduct vendor services reviews along with operations teams and work closely with contracts teams

- Ensure discipline and consistency of all Zone related routines, also ensuring that high quality and insightful reporting is in place when presenting the weekly / monthly stats to the Zones.

Previous work experience required

- At least 12 - 15 years in IT service delivery, preferably from CPG or consulting domain.

- Experience in IT / Security operations, preferably from CPG or consulting domain (experience in running 24 x 7 operations will be a plus).

- Experience in people management, development and in managing vendors.

- Experience in working with global functions and teams.

- Hand on experience with at least one of the technologies / platforms around end point protection, Content and Email filtering, Perimeter Security and Privileged Access Management.

IT skills required

- Microsoft Office (mandatory, including expertise in excel and power point)

- ITIL Certification

- CISSP or CISM (Desirable)

- ITIL certification in Service Lifecycle

- PMP or PRINCE II would be an added advantage

Priti Verma
08040609684/91-9110834435