Scrum Master/Delivery Manager - IT

Responsibilities include:

- Implement Agile practices to development teams.

- Drive the scrum process including stand-ups and scrum ceremonies.

- Identifying and driving continuous improvement using Agile metrics and retrospective techniques.

- Managing 3rd parties and 3rd party delivery services.

- Communicate clearly and concisely to a wide range of stakeholders - Address audiences, broker conversations and form trusting relationships.

- Ensure the technical delivery team activities are completed according to specification and stakeholder requirements.

- In line with global standards, set and maintain a clear set of internal SLA's, track and report local key metrics, perform service performance reviews with stakeholders.

Required Experience and Skills :

- Minimum of 4 years of demonstrable success managing the delivery of technology-based projects using Agile.

- Substantial experience in managing and leading agile teams.

- Experience of managing large-scale agile projects involving distributed teams in a multi-supplier environment.

- Evidence of developing and managing sound client-supplier relationships and good knowledge of at least one industry vertical (e.g. Financial Services, Health or Government, Repair & Logistics).

- Broad technology experience, awareness of current technology trends and a sound understanding of contemporary software engineering practices and behaviors.

- Affable, credible and can communicate effectively with clients and colleagues, including formal presentations.

- Strong ability to make reasoned decisions under pressure taking a balanced view of client demands, commercial interests and the impact on the team.

- A degree in Computer Science and/or a business related degree; or equivalent work experience.

- Strong project management / delivery experience

- Experience with JIRA (Kanban, Scrum) and SDLC/Waterfall methodologies.

- Achieved a formal certification as a Scrum Master, Kanban Lead, Lean Six Sigma certification or similar Agile approach.