Schbang Digital - Project Manager

About the job:

Responsibilities:

- Build and maintain strong, long-lasting client relationships.

- Own your portfolio of brands/clients and drive customer success

- Ability to consistently meet or exceed revenue goals or targets alongside setting up a list of KPIs to track for each client

- From time to time recommend, design, and implement new projects to improve client's digital footprint

- Solid knowledge of new industries as well as digital technology trends

- Ability to make decisions based on clear priorities and drive value through innovation with better and different ways of working

- Effectively navigate through ambiguity and complexities related to client management and build a strong, long-lasting customer relationship

- Ability to partner collaboratively with other functional areas within the company, maintaining updated knowledge of company products and services and upselling them from time to time

- Passion for technology as an enabler for customer and company growth

- Effectively lead and motivate the internal Web, SEO, Content, and G&A teams as well as managers to deliver the best quality of work

- Strong troubleshooting and problem-solving skills with a 'can do' attitude while collaborating with internal departments to facilitate client need fulfillment

Skills required:

- Excellent written and verbal communication skills

- Talented in storytelling and delivering engaging presentations

- Excellent interpersonal and relationship-building skills

- Analytical mind and problem-solving attitude.

- Polished business communication with effective time management skills

- Proficiency in fundamental MS Office software

- At least 2 years of experience using any 2 CMSes and at least 1 e-commerce platform (eg: Shopify, Magento)

- Great team skills with the ability to collaborate with senior leadership

- Ability to multi-task and work cross-functionally with SEO, tech, measurement and analytics, HR, and finance teams.

- Knowledge and understanding of the technical implementations and API documentation

- Google Analytics Power User