Scaled Partner Management Lead - Social Media Platform

We are Hiring a Scaled Partner Management Lead for a Multinational Social Media Giant!

Job Description:

- Design, develop and execute scaled partner management model targeted towards hundreds of mid to small size partners through a team of outsourced partner managers

- Develop content to educate partners on best practices which will help them achieve their objectives; Build toolkits and communication materials for use by the outsourced team

- Own partner growth goals and closely supervise the outsourced team to achieve these goals

- Collaborate with a large number of cross-functional teams as you lead a partner management team grow hundreds of partners

- Analyse partners' and team's performance on well-defined metrics, conduct reviews with stakeholders and take improvement actions

- Identify opportunities for operational excellence by developing and sharing best practices, utilizing metrics, and incorporating cross-functional feedback to drive the best solutions

- Ensure superior partner experience with Facebook and Instagram

- Be an internal advocate for the partners to suggest changes and best practices.

Skills required :

- Proficiency in English; Strong oral and written communication skills

- Strong problem solving and analytical skills

- Demonstrated ability to achieve business outcomes through outsourced service providers

- Demonstrated ability to build and manage large scale teams

- Experience in managing and growing partners/customers at scale

- Ability to identify available resources, self-learn and quickly gain expertise in new areas.

- Ability to analyse large volumes of data to derive insights to achieve your objectives.

- Experience of having worked in large cross-functional environments.

- Demonstrated ability to influence internal and external stakeholders to achieve business objectives.

Experience/Education:

- Minimum of bachelor degree and 8 years of work experience

- 5+ years of experience in delivering outcomes in a large scale business with large number of partners

- 2+ years of experience in managing outsourced service providers to deliver business outcomes

- MBA preferred