The Senior Product Manager, Product Launch & Release Management coordinates all efforts across the company related to releasing & launching new products to the market.
In the lead-up to a product launch, many teams-product management, sales, marketing, development, customer success, etc.
- Will work on various projects to support the release.
- Moreover, the launch manager's job is to keep these teams aligned, working toward agreed-upon milestones, and helping to ensure the product launch is smooth and creates the maximum positive impact in the market.
WHAT YOU WILL BE DOING.
- The Senior Product Manager, Product Launch & Release Management will become the company's domain expert on successful launches in general and the single source of truth for each product launch.
- The job responsibilities of the role will contain but not limited to the below.
For each launch:
- Communicate with all launch teams to discuss goals, timelines, deliverables, obstacles, and dependencies.
- Developing a strategic launch plan based on stakeholder input, with proposed deadlines and milestones for each team.
- Communicating the plan to all participants-and soliciting feedback-to arrive at an agreed-upon strategy for a successful product launch.
- Coordinating with all teams throughout the launch process to ensure everyone is on track-and helping when a team faces a challenge.
- Tracking everyone's progress, meeting with all departments to learn if anyone is running into trouble, and holding all teams accountable for completing their tasks on time.
- Learning about all teams' abilities, schedules, and resource levels-anticipate bottlenecks or other issues early and be able to help.
- Report on the status of various ongoing release launches weekly and monthly.
To build product launch expertise:
- Studying the outcomes of each launch to learn what parts of the process work and where the process needs improving.
- Speaking with company stakeholders to discover which aspects of the launch plans work for them and which, if any, create challenges for their team's internal processes.
- Learning industry best practices for successful product launches and incorporating them into future company launches.
WHAT YOU BRING:
- 5 10 years of experience in Product Launches and Release Management for software companies.
- Highly organized, responsive, and demonstrates critical thinking and creative abilities.
- Excellent skills in editing and written communications; experience working with stakeholders and designers on crafting presentations and communications collateral.
- Team-oriented mentality (prioritize and support the success of the team).
- Detail-oriented with an eye for consistency (correct use of product names, formatting, etc.
- Curious about product (wants to understand product and be part of the product lifecycle activities).
- Skilled in building effective working relationships, gaining trust, and contributing to a positive working environment.
- Ability to meet deadlines and maintain a high level of quality in deliverables even under pressure.
- Spot opportunities to streamline the product launch process.
- Conversant with M365 suite and reports creation tools (Power BI or Tableau).
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