Sapient Wealth Advisors & Brokers - Operations Head

We are looking for a RETIRED person who is well-versed in the Wealth Management industry

Job Description:

1. Operational Strategy and Execution:

- Develop and implement operational strategies that align with the firm's business goals.

- Drive initiatives to improve efficiency, scalability, and service delivery across the organization.

2. Client Service Delivery:

- Ensure high-quality service and operational excellence for clients, including the management of client accounts, reporting, and performance analysis.

- Oversee the integration of new technologies and processes that enhance client experience.

3. Regulatory Compliance and Risk Management:

- Ensure the firm complies with all financial regulations, legal requirements, and industry standards.

- Work closely with compliance and risk management teams to develop and implement risk management strategies.

4. Technology and Innovation:

- Oversee the integration of financial technology (fintech) solutions that enhance operations, such as portfolio management systems, customer relationship management (CRM) software, and financial planning tools.

- Drive digital transformation initiatives within the firm.

5. Process Improvement and Efficiency:

- Continuously review and improve internal processes to enhance productivity and reduce costs.

- Optimize workflow management, back-office operations, and reporting mechanisms.

6. Team Leadership and Development:

- Manage and lead teams across various operational departments such as finance, IT, client services, and portfolio management support.

- Oversee hiring, training, and development programs for staff to ensure operational efficiency.

7. Financial Performance and Budget Management:

- Manage operational budgets and expenses to ensure profitability.

- Work with the Accounts to optimize operational costs and contribute to the overall financial health of the firm.

8. Vendor and Third-Party Management:

- Oversee relationships with external service providers, technology partners, and vendors.

- Negotiate contracts, ensure service level agreements (SLAs) are met, and manage costs associated with third-party services.

9. Strategic Planning:

- Assist the Promoters and executive team in developing long-term strategic plans for the firm's growth.

- Ensure alignment of operational goals with the broader firms strategy.

10. Crisis Management:

- Develop and implement business continuity and disaster recovery plans.

- Manage operational risks and address unforeseen issues that may impact the firm's ability to deliver services.