We have an opportunity for a SAP Transition Manager for one of our client.
Job Description :
- Must have led transition programs on SAP BASIS with experience in Service Management Processes (e.g. Incident, Problem, Change, Release, Availability, Capacity, Service Asset & Configuration, IT Service Continuity,
- Service Catalogue, Service Level Management, Security), Service Management Tools (e.g. BMC Remedy, Web Portal), Service Operations (Server, Mainframe, Network
- Accountable for the development of detailed project plans, and consolidation of project plans with overall Program management Office
- Manages multi-site, multi-vendor transition efforts including multiple internal and external performing teams, service incumbent subject experts, and client stakeholders
- Accountable for execution, monitoring and control of project plans, including verification and validation of project deliverables quality.
- Accountable for internal and external project progress reporting as prescribed by the Transition Program Management Office
- Develops and maintains strong client and account team relationships.
- Conducts formal project progress presentations to the client.
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