SAP MM Consultant - Conglomerate

Role:

Provide MM Incident Management support with integration insight on other support modules; to end users enabling them to use SAP and SAP surround applications effectively. Work with MM Lead in resolving Problems and provide changes as required.

JOB DESCRIPTION

- End User Support.

- Provide L3 help to End Users in using Applications.

- User follow up, updating Incident and other tickets and closing the Call.

- Provide functional insights to Technical Team for Incidents and Problem tickets which could not be solved by L2 Team.

- Knowledgeable in Integration of SD/MM, MM/FI, PP/CO /MM MM/QM and MDG and ARIBA Integrations.

- Change Management.

- Responsible for Test plan preparation of all CR's more than 3 days of effort (medium & Complex Scenarios).

- Developing and providing Functional specification for the medium And Complex CRs which require Coding /Configuration.

- Conducting the Functional testing for all the medium & complex CRs.

- Preparation of System related MIS.

- Assist the training team on providing functional insights during End User training or training to Power users.

- Provide functional insights to L3 for Incidents related to respective SAP Modules in primary environment and the secondary Environment which are non SAP platform applications which may or may not be interfaced with SAP.

- In creating/ updating the System documentation and training Materials /SOPs.

- In User Authorization maintenance.

- Business Process improvement ideas respective.