SAP HR Functional Consultant

Our Current Requirement: SAP HR Functional Consultant Professionals

- 5 – 12 years of experience in SAP HR / HCM

- 3+ years work experience in managing teams or departments in a complex, dynamic and highly technical environment.

- 6+ years experience working with SAP R/3 HCM software.

- Proven capability in effectively managing and meeting client expectations.

- Proven ability to select, develop and motivate teams of diverse individuals.

- Experience in operating in a highly technical, complex environment.

- Understanding of full software development life cycle principles.

- Experience in managing resources in a multi-client environment is a plus.

- ABAP/4, with HR / PY experience is a plus.

- ABAP object development experience is a plus

- Ability to motivate diverse resources toward common objectives.

- Strong self initiative and highly motivated individual

- Attention to detail, quality

- Strong written and oral communication skills

- Ability to effectively organize work environment

- Ability to work in a high demand, dynamic environment

Responsibilities:

Provide leadership, coordination, and management of team members and work activities for the Application Support team. Ensure activities are performed in a manner that meets GlobalView and/or client requirements while adhering to GlobalView Service and Product standards.

Management:

- Interview, select, and perform on-boarding activities for new associates.

- Provide SAP R/3 guidance to associates regarding complex system-based problems.

- Evaluate, define, manage, and consistently improve associate performance through coaching, feedback, and developmental activities.

- Define and execute on associate training programs that contemplate market influences and align with the business skill set requirements.

- Effectively handle associate situations that require management attention and/or escalation.

- Develop, manage, and administer performance appraisals, merit increases, and bonus programs within the groups on a timely basis.

- Achieve and maintain a high level of teamwork and motivation among associates including reward and recognition activities.

- Identify, manage and monitor budgetary requirements for the groups.

- Develop standards, process, and organizational structures that ensure meets or exceed contractual requirements within the groups and adhere to GlobalView standards.

- Define and adhere to ISAE 3402 (formerly known as SAS 70) audit standards within the groups.

- Develop and administer reward and recognition programs that maintain high morale.

- Provide monthly status report to AS Manager(s)

Work Management and Coordination:

- Monitor and manage work activity within the CRM system to ensure effective and timely work assignment and completion.

- Conduct periodic reviews of work activity for quality control; identify and enact targeted improvements as required.

- Conduct resource planning and scheduling to meet required work schedules and target service levels.

- Properly assess, prioritize, and adjust work activities within the group to achieve goals.

- Define and communicate status of work efforts to GlobalView departments and clients, as necessary.

- Participate in Transition-to-Support planning meetings and ensure agreed timelines are met.

- Ensure proper billing for work activities in accordance with contract requirements.

- Provide billing information to the Finance group for required services.

- Work effectively across GlobalView and business groups to resolve issues

Client Management Activities:

- Effectively set, manage, and deliver on client expectations in accordance with contractual requirements, system limitations and GlobalView guidelines.

- Define and administer process that identifies, tracks, and manages billable activities for clients in accordance with contractual requirements.

- Monitor client satisfaction through direct client contact and client surveys. Enact improvement plans as necessary to achieve required objectives.

- Effectively manage escalations from clients.

- Develop, demonstrate and foster a world class service culture.

Others:

- Ensure team knowledge of GlobalView Products, Services and Guidelines is kept up-to-date.

Core:

- Strong ability to effectively select, develop and lead associates toward achieving business objectives.

- Ability to approach troubleshooting of issues in a logical and analytical manner to arrive at the root of a problem.

- Ability to prioritise tasks and time management skills, ability to work across competing priorities.

- Teamwork, work collaboratively with others to achieve group goals, working together to accomplish business results.

- Ability to define, develop and communicate operational standards that ensure high quality.

- Client focused, demonstrate concern for meeting and exceeding immediate and future needs of clients

Others:

- Ability to effectively diffuse, manage, and resolve escalations from clients and associates.

- Professional manner and presentation and ability to professionally set, manage and satisfy customer expectations through personal involvement or delegation.

- Methodologies - demonstrate knowledge and application of key methodologies employed by Development and Application Support.

- Constant awareness and commitment to world class client services.

- Candidate's are required to adhere and enforce the security policies of the organization

- Position is based in Hyderabad

Experience: 5 - 12 Years of exp in SAP HR, SAP R/3 Version, Payroll Management (PM), Time Management (TM), & ABAP Knowledge

Qualification: Any Graduate / Any Post Graduate

Job Location: Hyderabad

Mandatory Skills: SAP HR, SAP R/3 Version, Payroll Management (PM), Time Management (TM), & ABAP Knowledge

Contact-
Mohammed Inthiyaz
mohammed.inthiyaz@in.experis.com