SAP CRM Functional Consultant

- Position: SAP CRM Functional consultant

- Systems Design Expert

- Experience: 5 to 7 years.

- No. of position: 1

- Location: Bangalore, Chennai, Hyderabad, Pune, Noida

- Shift : 2 to 11.

- Skills: SAP CAP - Service with SAP CRM 7.0

Job description

SAP CRM Functional Consultant Job description

- Overall 5 years of Functional experience mainly with SAP CRM Services (Contracts Management, Case Management, Install base, Service Finance Integration, Service Confirmation and Middleware)

- Requires Experience with SAP ECC SD or PS or PM/CS modules And good knowledge with CRM-ECC Sales and Services integration.

- Experience both with Project & Production Support knowledge

- Mainly looking for CRM Services. ECC - CRM integration. SAP CRM Contract, Service Order Management. Cross functional module integration, IBASE.

- Should have good experience / strong domain knowledge CRM area

- Strong understanding of business processes behind customer programs,

- Define and execute unit test, integration test and regression test scripts to validate key end-to-end business scenarios and troubleshoot complex functional issues/bugs identified during implementation, testing, and post-Go Live Support.

- Ensures consistent, timely and effective communications with internal and external stakeholders. Keep track of customer satisfaction.

- Work collaboratively with cross-functional and technical teams with minimal supervision.

- Should be highly self-motivated, self-driven and independent in daily operations. Good to have knowledge of ABAP.