Sanghi Brothers - General Manager - Commercial Service

Roles & Responsibilities:-

- Hires, trains and motivates all dealership department managers.

- Directs and monitors all dealership management or supervisory personnel functions and completes formal performance evaluations of all department managers at regularly scheduled intervals.

- Plans dealership operations for the coming year and submits to the dealer for approval.

- Meets with the comptroller/office manager monthly to review departmental forecasts for consistency with the annual forecast.

- Meets with managers individually to develop monthly and annual goals and objectives, and to review actual performance.

- Monitors the daily operating control (DOC), recommending improved courses of action where necessary.

- Provides dealer with accurate weekly reports on the financial condition of the dealership.

- Ensures that the monthly financial statement is complete, accurate and submitted on time to the factory.

- Develops and maintains a good working relationship with lending institutions and manufacturer personnel.

- Communicates management policies and procedures to all employees and ensures that they are understood and followed.

- Provides enthusiastic leadership to help shape employees' attitudes and build morale.

- Holds regularly scheduled managers meetings to ensure that every department is operating efficiently and profitably.

- Reviews all requests for training, approves those which are appropriate and consistent with the dealership's goals for professional/technical ability and advancement, and monitors their effectiveness.

- Reviews and approves compensation plans for all employees.

- Coordinates with the business office to ensure that records and analyses are maintained accurately.

- Develops merchandising strategies and assists in creating effective, cost-efficient advertising programs.

- Resolves any customer complaints that department managers are unable to rectify.

- Other tasks as assigned.