- Manage our key accounts portfolio
- Achieve assigned strategic account objectives
- Establish strong, long-term client relationships
- Communicate with major clients on a regular basis and respond to specific queries
- Suggest solutions and innovative ideas to meet client needs
- Handle complaints and problems in a timely and effective manner
- Act as the liaison between key customers and internal teams
- Identify and approach new potential strategic customers
- Monitor sales performance metrics
- Prepare monthly, quarterly and annual reports and forecasts
Key Responsibilities (Job Description)
Essentials
- Proven work experience as a Strategic account manager or Key account manager
- Solid sales experience in B2B & B2C environment
- Understanding of sales performance metrics
- An ability to address customer requests in a timely manner
- Excellent communication and interpersonal skills with an aptitude for building strong client relationships
- Strong negotiation skills with a problem-solving attitude
- Availability to travel as needed
- Excellent MS Office skills
- Expertise in Presentation skills
Desirable
- Hands on experience with CRM software and Account management systems
- Certifications in analytical skills
- Sales trainer experience
Communication: Excellent language skills - Telugu, Hindi, English
Excellent communication skills
Analytical:
- Strong negotiation skills with a problem-solving attitude
Interpersonal Abilities:
- Should have experience of managing a team of
Leadership Skills:
- Should have experience of managing minimum a team of at least 5 members
Lateral Thinking:
- Should have the ability of lateral thinking and problem solving Excellent decision-making ability
- Candidates from Top B schools only apply
Didn’t find the job appropriate? Report this Job