Salesforce Business Analyst

Salesforce Business Analyst

Responsibilities:

- Collaborate with stakeholders to gather and analyze business requirements related to Salesforce platform.

- Translate business requirements into technical specifications for Salesforce configuration and customization.

- Configure Salesforce to meet business needs, including but not limited to custom objects, fields, workflows, and validation rules.

- Perform data analysis and data migrations as needed to support Salesforce initiatives.

- Conduct user training sessions and provide ongoing support to Salesforce users.

- Collaborate with developers and administrators to implement and maintain integrations between Salesforce and other systems.

- Stay current with Salesforce releases and new features to advise stakeholders on best practices and optimizations.

- Participate in the testing and quality assurance processes for Salesforce enhancements and releases.

Qualifications:

- Bachelor's degree in business administration, Information Systems, or related field.

- 4+ years of experience as a SF Business Analyst, with a focus on Salesforce implementations.

- Salesforce Administrator certification is preferred.

- Strong analytical and problem-solving skills.

- Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.

- Experience with Agile methodologies is a plus.