Sales Role - Gold Jewellery

Responsibilities:

- Provide exceptional customer service and build strong relationships with clients.

- Assist customers in selecting the perfect gold jewellery pieces based on their preferences and needs.

- Demonstrate in-depth knowledge of our gold jewellery collection and educate customers on the unique features, craftsmanship, and materials.

- Maintain a professional and welcoming atmosphere in the showroom, ensuring that customers feel comfortable and valued.

- Utilize effective sales techniques to meet and exceed sales targets and contribute to the overall success of the company.

- Stay up-to-date with industry trends, new product launches, and competitors' offerings to provide accurate information to customers.

- Handle customer inquiries, resolve complaints, and provide after-sales support to ensure customer satisfaction.

- Collaborate with the CRM team to maintain customer records, track sales, and follow up with potential leads.

- Attend training sessions and workshops to enhance product knowledge, sales techniques, and customer service skills.

Requirements:

- Minimum of 4 to 5 years of experience in gold jewellery sales, preferably in top jewellery brands.

- Excellent communication skills, both verbal and written, with the ability to engage and connect with customers effectively.

- Strong interpersonal skills and the ability to build and maintain positive relationships with customers.

- A genuine passion for jewellery and a good understanding of current fashion trends.

- Proven track record of meeting and exceeding sales targets.

- Familiarity with CRM software and the ability to handle customer data efficiently.

- Professional appearance, with a well-groomed and polished image.

- Ability to work in a fast-paced, target-driven environment while maintaining attention to detail and delivering exceptional customer service.