Sales Manager - Hotel

Job Title/Designation:

Sales Manager- Hotels

Job Description:

- Responsible for Corporate and Travel Agent Room Sales for the hotel.

- Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals.

- Update action plans and financial objectives quarterly.

- Identify new markets and business opportunities and increase sales.

- Represent Hotels in various events and exhibition.

- Implements all sales action plans related to my market areas as outlined in the marketing plan.

- Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients.

- Able to provide Quick and timely responses, immediate communication to the properties, develop professional long term business relationships.

- Provide the highest quality of service to the customer at all times.

- Participates in sales calls with members of sales team to acquire new business and/or close on business.

- Executes and supports the operational aspects of business booked (e.g. CVGR, generating proposal, Corporate Rate Application letter, writing contract, customer correspondence).

- Able to supports hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

- Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.

- Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.

- Accompany sales team on sales calls to potential clients to assist in development of the account and to access the effectiveness and sales skills of the sales person.

- Assess additional training needs based on data gathered and interaction with sales team from property visits.

- Attending all department and hotel meetings as necessary.

- Targeting key accounts potential for the company.

- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

- Develops relationships within community to strengthen and expand customer base for sales opportunities.

- Manages and develops relationships with key internal and external stakeholders.

- Acquiring and developing new business accounts and preparing sales proposals for clients.

- Closely following up on all business leads within a 24 hour response time line to clients.