Brio Touch - Sales Manager

The Sales Manager is responsible for developing and implementing strategic marketing plans, sales policies, and budgets to drive business growth.

This role involves building and maintaining strong relationships with customers and internal teams, ensuring effective lead generation, managing outstanding collections, and achieving sales targets.

The Sales Manager must also track competitors' activities and pricing, ensuring timely and accurate communication with clients and internal departments.

Key Responsibilities:

Sales & Business Development

- Develop and execute strategic sales plans to achieve business objectives.

- Identify potential customers through various channels such as websites, conferences, markets, and exhibitions.

- Ensure the achievement of sales targets as assigned.

- Maintain and update a database of customers within the assigned territory.

- Conduct market research and analysis to identify trends and opportunities.

- Monitor competitors' pricing and activities to provide strategic insights.

- Provide timely and accurate product samples to customers based on their requirements.

- Gather feedback on samples provided and communicate findings to the relevant teams.

Customer Relationship Management

- Establish and maintain strong relationships with customers to ensure long-term business partnerships.

- Provide accurate and timely information to customers regarding product specifications, availability, pricing, and orders.

- Address customer inquiries, concerns, and requests in a professional and timely manner.

- Submit all required documents to customers, including MOA, COA, certificates, dispatch details, and outstanding invoices as per customer requests.

- Ensure proper follow-up on customer orders, deliveries, and payments.

Financial & Administrative Responsibilities

- Ensure the collection of at least 75% of outstanding dues every month.

- Maintain records of outstanding payments and follow up with customers for timely collections.

- Keep track of customer details, pending orders, outstanding payments, and pricing before

client visits.

- Coordinate with sales and finance teams to resolve any payment-related issues.

- Ensure all sample and delivery requests are processed through the sales coordination team.

Required Skills & Qualifications:

- Strong understanding of sales strategies, market trends, and competitor analysis.

- Excellent communication, negotiation, and relationship-building skills.

- Ability to manage and analyze sales data for informed decision-making.

- Proficiency in Microsoft Office Suite and CRM software.

- Strong organizational and multitasking abilities.

- Ability to work independently as well as collaboratively within a team