Sales Head - Inside Sales - IT

Responsibilities :

- Own all plans and strategies for developing business and achieving the company's sales goals in B2C Inbound

- Assists in the development of the B2C Inbound and B2B Outbound sales plan.

- Prepares forecasts and KPI reporting for organizational planning, financial forecasting, budget setting and strategic planning.

- Optimising the Shifts & reducing the Inbound call abandoned rates to nil.

- Lead team to build opportunities & relationships for Group enrollments.

- Work collaboratively across teams - including Engineering, Product and Marketing.

- Accomplish sales human resource objectives by recruiting, selecting, orienting, training, assigning, coaching and counselling employees; administering scheduling systems;

- Planning, monitoring, appraising, and reviewing individual roles, planning and reviewing compensation; enforcing policies and procedures.