Sales Engineer - Information Security Solutions

The Sales Engineer is responsible for partnering with a AMEA Sales team to accelerate deals and drive the win rate by explaining complex technical functionality to non-technical clients. Your job is to make the complex simple and the unclear clear. The primary responsibility is to understand the overall strategic and technical scope of new business opportunities with prospects/customers than to craft solutions designed to maximize long-term ROI for the customer. You will present to prospects/customers and support technical responses to RFPs/RFIs. In some cases, you will need to design, create, and conduct demos of a complex technical suite. The ideal Sales Engineer is part business analyst, part technologist, and part strategic consultant.

To be a successful Sales Engineer you will need to be able to work in a fast-paced environment while managing multiple opportunities supporting digital transformation initiatives. It is important to understand how cloud technology solves business problems, is aligned to our prospects' digital and learning strategies, and to communicate the business value to prospects. A Sales Engineer needs to have a solid understanding of:

- SaaS Information Security including standards like NIST, CIS and SOC2 Type2

- Cloud Architecture in AWS environment

- SAML & OAuth based SSO; ideally, hands-on experience with Azure AD, Okta, etc

- RESTful APIs and how these may be applied

- CSV data file preparation Preparation and presentation of data flow diagrams.

Core Tasks/Duties/Responsibilities:

- Become an subject matter expert and thought leader, both internally and externally, to drive the business value of solutions.

- Become an information security expert and thought leader

- Build and enhance existing information security documentation

- Respond to information security items on RFPs/RFQs/RFIs

- Support and lead large-scale enterprise transactions as a Solution Consultant by using industry knowledge and understanding to move deals forward.

- Be an expert to determine technical and functional requirements, ensuring that all necessary information is collected and organized prior to producing a solution.

- Present and explain technical and strategic concepts to prospects so that they understand the business impact of proposed solutions.

- Know about L&D and HRIS integrations

- Gather customer technical requirements for review and development of the customer strategy

- Work closely with the sales and other cross-functional teams on proposals, pitches, RFPs, business cases, etc. This includes in-person and virtual demos, deep-dives and workshops.

- Navigate and interface with complex, international, Global 2000 companies, often highly matrixed in their organizational structure

- Proactively maintain high-level of knowledge about the product and customer industries

- Responsible for technical handover between pre-and post-sales

- Use storytelling skills to paint a picture of a future state employing solutions that helps prospects and customers achieve their desired goals

- Stay abreast of trends in learning and development, talent development, and human Capital

Education and Experience Requirements:

- 4 - 6 years of experience in a customer-facing engineering role

- Information Security experience including common industry standards and frameworks

- Computer Science degree or equivalent mastery

- Ability to craft and deliver a compelling message tailored for the audience

- An understanding of SaaS information security and cloud architecture

- An understanding of LTI & xAPI

- Knowledge of HRIS systems such as Workday, SuccessFactors

- Experience with LMS systems such as Cornerstone, Saba, SumTotal among others

- Prior experience with HR systems integration

- Strong notions of accountability and ownership of mission

- Autonomous and able to work virtually in 3 different regions of the world (US, Europe & India)

- Culturally sensitive to clients and colleagues

- Previous experience in SaaS companies is highly preferred

Benefits

An opportunity to get ahead in your career by building a great and exciting portfolio that helps others get ahead in theirs. You will be joining a truly passionate and multicultural team willing to make a difference and positively disrupt the way learning is done within organizations.

We believe in lifelong learning. We believe we can create abundant opportunities for workforce learning and up-skilling within the organization ecosystems. We have the spark, the ambition, the drive and the passion of making an impact in the world.