Sales Consultant - Luxury Furniture Business

Position: Sales Consultant:

As a Sales Consultant for the Ligne Roset French Luxury Furniture brand, you will be responsible for working with a team at the Boutique in understanding customer requirements and crafting solutions using the Company's product portfolio. This role requires experience in retail of luxury furniture.

Job Requirements:

1-Delivering an outstanding customer experience:

2-Engaging with customers to understand their furniture needs and providing recommendations that meet their requirements.

3-Attending to walk in customers' inquiries.

4-Promoting sales of high-end furniture and lifestyle accessories.

5-Guiding customers through the purchasing process, including explaining product features and benefits, pricing, warranties, and delivery options.

6-Responding to customer inquiries, complaints, and feedback promptly, ensuring resolution to their satisfaction.

7-Building and maintaining strong relationships with customers to foster loyalty and repeat business.

Sales and Business Development:

1-Meeting and exceeding sales targets and KPIs set by the management.

2-Proactively engaging with customers to drive sales, building customer loyalty, and increasing market share.

3-Building a robust pipeline of potential customers and maintaining an accurate customer database.

4-Identifying opportunities to cross-sell and up-sell products and services to customers.

5-Maintaining an up-to-date understanding of market trends, competitor activity, and industry developments to identify new opportunities for growth.

Store Operations:

1-Ensuring that the store is well presented, and the products are displayed attractively and prominently.

2-Maintaining accurate inventory records and ensuring the store is adequately stocked.

3-Ensuring that the store is clean, tidy, and meets health and safety standards.

4-Providing feedback to the management on customer preferences, product demand, and store operations to continuously improve the business.

Candidate Qualifications & Skill Requirements:

1-Bachelor's degree in architecture or interior Designing preference.

2-3+ years of experience in retail sales, preferably in luxury furniture industry.

3-Excellent verbal and written communication skills.

4-Strong sales and negotiation skills.

5-Demonstrated ability to build and maintain strong customer relationships.

6-Ability to work independently and as part of a team.

7-Strong organizational skills and attention to detail for tracking information in MIS.

Job Location: Prabhadevi, Mumbai.

Reporting Manager: Boutique Manager

About us:

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce' Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts - a marketplace for curated gourmet gifts, Ligne Roset - a luxury French contemporary furniture brand and Jacadi Paris - a luxury French children's wear brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.