Sales Account Manager

Job brief:

- We are looking for a qualified Sales account manager to join our team.

- You will be responsible for developing long-term relationships with customers and overseeing sales.

- As a Sales account manager, you should work to satisfy customers' needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience.

- You should have excellent communication and negotiation skills and be customer service oriented.

- Ultimately, you should be able to grow our business by building successful, long-term client relationships.

Responsibilities:

- Manage a portfolio of accounts to achieve long-term success

- Develop positive relationships with clients

- Act as the point of contact and handle customers' individual needs

- Generate new business using existing and potential customer networks

- Resolve conflicts and provide solutions to customers in a timely manner

- Supervise account representatives to ensure sales increase

- Report on the status of accounts and transactions

- Set and track sales account targets, aligned with company objectives

- Monitor sales metrics (e.quarterly sales results and annual forecasts)

- Suggest actions to improve sales performance and identify opportunities for growth

Requirements and skills:

- Proven work experience as a Sales account manager or Sales account executive

- Hands on experience in sales and an ability to deliver excellent customer experience

- Knowledge of CRM software and MS Office (MS Excel in particular)

- Understanding of sales performance metrics

- Excellent communication and negotiation skills

- An ability to deliver projects and answer inquiries on time

- Business acumen with a problem-solving attitude

- BSc/MSc degree in Business Administration, Marketing or relevant field