Rupeek - Head - Sales Training

Define the Role :

- Own the training needs of Sales Team

- Creation of right training material based on the needs of the market in a changing landscape

- Flawless execution of training across cities

Skills :

- Managed end to end training vertical for >250 sales org Other skills

- B2C sales training experience in a fast-paced environment

- Individual need-based grooming/training approach

- Insight extraction from data and execution in high velocity

- Should be able to identify, conceptualize, design, develop, deliver and asses training across behavioral, technical and soft skill domains

- Leadership training and coaching experience is good to have

Detailed :

1. Responsible for designing/delivering/coordinating of all training programs related to behavioral skills.

2. Responsible for identifying the development needs from the Performance development (Appraisal Form) and consolidating the same with respective functional/divisional heads for arriving the training calendar as per timelines in collaboration with Development Manager.

3. Responsible for collecting, tracking, monitoring employee training feedback as per agreed timeframe.

4. Support sales team on specific training requirements for developing the employees/workmen in collaboration with Business Teams, Brand and Customer experience team.

5. Support the country Central Sales team in developing the training modules based on the training needs in achieving the required training requests and measuring the same for effectiveness.

6. Responsible for developing, updating and maintaining the training calendar, updating and maintenance all training related documents.

7. Responsible for identifying the training vendors and vendor tie-up for all behavioral/soft skills / functional skills ensuring the quality/uniformity in instilling the required knowledge & skills sets for all functional programs / soft skills in consultation with Sales Head.

8. Responsible for implementing required process to instil sustained learning mechanism and a mind-set focussed on sustained development for employees.

9. Responsible for all Audits from HR/Brand/CuxExp perspective and SPoC for ensuring quality compliance.

10. Design and deliver leadership development programs with support the city/region needs.

11. Keep updated on the latest developments regarding learning concepts and provide a recommendation to the Central Sales team on a periodic basis for possible implementation considering the business need.

12. Responsible for effectively managing, measuring effectiveness and following-up of all functional programs with Technical Training team as per agreed timeframe on various functional/technical programs internal/external regarding Sales employees, applicators & technical programs with guidance from Central Sales team.

13. Responsible for providing timely inputs to Development specialists on employee communication as per required levels to ensure effective timely communication on various learning and engagement initiatives.

14. Provide timely support to HR team on need-based activities as discussed and agreed with the Central Sales team regarding Employee surveys, engagement initiatives and driving performance management.