Royal Travels - IT Specialist

IT Specialist

We M/s Royal Travels is a world class travel & recruitment agent (Recognized by Government of India, ministry of labor Reg. No: 3586/ MUM/ PER/ 1000+/ 5515/ 2000). We are holding ID card from The Royal Consulate of Saudi Arabia-Mumbai and The Royal Embassy of Saudi Arabia New Delhi. We provide a wide range of facilities to our clients and deal with manpower recruitment as per clients demands. For one of our client ,a leading packaged drinking water manufacturing company in Hail , Saudi Arabia we require Information technology specialist

POSITION SUMMARY:

Assists in operations, troubleshooting, and maintenance of technology infrastructure and systems in ABAR Hail , and supports IT project activities related to requirements, design, implementation and management of application products and services.

ROLE AND RESPONSIBILITIES:

- Work directly with the organization's servers and networks, performing setup, improvement and maintenance tasks

- Ensures that employees can successfully connect to networks and access business-critical data at all times

- Configure network security settings and connect peripheral devices, such as printers and scanners, that are used by multiple users

- Set up data storage and retrieval protocols, adjust permissions, and maintain data security and integrity during migrations, backups and daily use

- Use expertise in database software and languages to support enterprise-wide database access

- Provide direct support to users across the organization

- Help set up hardware or software, diagnose connection or data access problems, answer questions about hardware or software, and help users access shared drives and devices

- May also provide support to help desk staff and technicians

- Maintain information security throughout the organization

- Monitor access logs and build database security measures

- Set up antivirus software on workstations, establish email security policies, and perform periodic data and backup audits to prevent information loss and unauthorized access

- Support the IT department and the enterprise by troubleshooting systems and devices, especially after a server migration or enterprise-wide update

- Identifies issues with new hardware or software and works with users or at the back end of servers to quickly resolve these issues and prevent delays

- Prepare reports on hardware and software problems

- Liaise with external vendors and internal IT teams (applications, infrastructure, and security) on a regular basis.

The above duties are not an exhaustive list and are subject to changes made by management to reflect anticipation of changes in the job associated with them as per the needs of the organization

QUALIFICATIONS AND EXPERIENCE:

- Bachelor's degree in Information Technology or Computer Science Or at least 5 years' experience in related fields

- Knowledge about hardware and software configuration of servers, networks, computers, and peripherals

- Extensive knowledge of information security practices and procedures

- Working knowledge of programming paradigms and script execution using languages

- Working knowledge of current Microsoft Windows desktop, server, and network operating systems.

- Bachelor's degree in Information Technology or Computer Science

REQUIRED SKILLS/ABILITIES:

- Excellent written and verbal communication skills

- Excellent organizational skills and attention to detail

- Excellent time management skills with a proven ability to meet deadlines

- The ability to work well in a high-paced and sometimes stressful environment

- Proficiency in the use of Microsoft Office Suite or related software

- Problem analysis and solution

- Ability to focus on detailed work for long periods of time