Rolta - Executive Group Manager - Sales & Marketing - Ex Army Officers - Lt Col/Col

As a member of the Technical Marketing or Sales team, your focus will be centered leading a team by evolving market segmentation & penetration strategies leading to strategically profitable business and evaluating competitive solutions relating to C4ISR applications. In this role, you will also analyse and evolve functional requirements, work with different functional modules and testing partner requirements with strong knowledge of Defence domains and attend to clients (Defence/Government/Security) concerns and undertake steps for effectively resolving them & sustain the profitability of the business for future. As a member of the Defence division, you will assist in defining and recommending solutions for tasks associated with the scope for C4ISR Solutions.

KEY OBJECTIVES OF THE JOB - 

Pre Sales Development, Client Relationship Management, System integration and completing customer acceptance trials for various C4ISR related projects.

MAJOR DELIVERABLES

- Manage Software Solution, Customer & Project support pertaining to C4ISR for Defence customer accounts.

- Prepare and manage Presentations & Demos to prospective customers

- Preparing the technical part of responses to EOIs/RFIs, RFPs & Tenders and building response documents

- Undertake Technical Analysis, manage proof of concepts and Execution of Projects

- Assist customers in geospatial data creation of respective areas of responsibility

- Research, diagnose, troubleshoot and identify solutions to resolve customer issues

- Follow standard procedures for proper escalation of unresolved issues with development teams

- Visit customer sites at various locations across North region for trouble shooting/ customer training/ installation of application, updates, upgrades etc.

- Ensure proper recording and closure of all issues

- Document knowledge in the form of knowledge base and tech notes

DESIRED CANDIDATE PROFILE

- Master's Degree or higher in Engineering, Technology or related field.

- Candidates having adequate understanding of application will be preferred

- Good understanding of Deploying solution at the sites in operational test bed environment

- Strong Product/Solution Oriented Marketing skills

- Strong writing, communications, interpersonal and presentation skills

- Good understanding of C4ISR domain concepts, exposure to product development experience will be preferred

- Understand user expectations and develop functional requirements and raise clarifications with stakeholders.

- Train team / developers on functional concepts and resolve functional problems faced.

- Strong analytical skills to interpret customer business needs and translate them into application requirements.

- Evaluate the best approach for each customer and elicit requirements using interactions, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task & work-flow analysis.

- Mentor and groom team members.

- Setting project goals and objectives.