Robosoft - Technical Account Manager/Project Manager - Digital/Mobile/Web Services/Solutions

Reports to: Head - Delivery

Job Location: Bay Area or any location in US

Experience : Minimum 10 to 12 years- experience in Technical Account Management role for Digital/Mobile/Web Services/Solutions

Who we are :

- We provide end-to-end solutions for digital products including strategy, design, and engineering with focus on mobile solutions

- Reputed for outstanding Creative UI/UX Design and engineering - winner of several prestigious global awards

- We specialize in the development of complex, tailor-made Mobile/Web applications for large Enterprises, Small & Medium Businesses, Start-ups and Agencies

Roles & Responsibilities & Expectations from the right candidate:

- BE/MBA - with 10-12 years of experience. Tech skills are must.

- Consultancy background is good to have

- At least 5+ years of relevant work experience in customer facing, customer success and account management.

- Should be technically sound with hands-on experience in Mobility / Web/ Digital technologies. Probably at Technical Architect level. Ability to contribute to accounts at technology leadership roles.

- Experience in Project Management activities for multiple small/medium sized projects

- Ability to work across multiple accounts we have in US. There could be 15-25% travel based on the location of the customer and account.

- Understanding the customer requirements, looking for opportunities to mine the account. Managing the customer engagement.

- At the PM role, would be the escalation point for any PM issues across the accounts in US.

- Excellent verbal and written communication skills.

- Strong analytical and problem-solving skills.

- Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption.