Rivigo - Asset Head - Maintenance

Job Title : Asset Head - Maintenance

Function : Operations

Team : Prime

About the employer :

Founded in 2014 RIVIGO has been disrupting the sector with its unique operational model and cutting- edge technology to consistently provide unparalleled delivery times to our clients while improving the quality of life of our Pilots (Truck drivers).

Our innovative - driver relay- model ensures that our pilots live a life of fulfillment, dignity, & respect. Each of our pilots now spends less time away from their families, helping them lead a meaningful and well-balanced life. In our endeavor to make logistics human, we are truly committed to operational safety at RIVIGO which ensures well-being of our pilots in every possible way.

Today with a fleet size 2,000+ trucks & 4,000+ pilots RIVIGO operates a network of 60+ pitstops across India to provide a highly reliable service.

Job Overview :

The candidate would be involved in managing end to end responsibility of the overall assets of the organization which includes the overall fleet of Rivigo owned trucks, their onboarding, maintenance and upkeep without being dependent on external vendors or agencies.

The candidate would be required to work closely with the operations, finance and the leadership team to ensure complete ownership in managing the assests pan India. He/she would be involved in complete resource management of one of the most critical assets for RIVIGO.

Few examples of the work streams are :

- Ensuring that 100% SLA of customers are met and there is 0% delay due to maintenance

- Monitor the KMPH per breakdown and leverage technology to bring it to levels better than in industry

- Usage of technology to bring complete automation in the maintenance

- Work closely with the tech team to implement the state of the art data gathering techniques that improve the performance of Rivigo trucks in operation

- Work closely with vendors who give unparalleled support in maintaining the assets of the organization

- Ensure timely onboarding of new vehicles and stick to timelines in getting the assets on board

- Drive safety as a focus among the pilots in a way to ensure zero accidents.

- Manage inventory effectively to drive down costs and also bring an improvement in performance

- Analyse data closely to understand trends and opportunities to drive best asset utilization and better industry standards

- Establish SOPs to ensure that standardized processes are created and implemented across the organization

Core Responsibilities :

- Manage a large team to drive the overall agenda of Rivigo managed fleet

- Work closely with the ops team to drive business KPIs in a way that they are met while following the standard SOPs

- Handle complex data sets and derive clear insights to drive initiatives

- Framing guidelines and processes to bring an improvement in the overall achievement of business metrics

- Bring about efficiency while also driving performance excellence

- Coordinate with different teams and functions to achieve the overall performance metrics

- Ensure process maps and workflows are in place and validated regularly

- Come up with fresh insights and frameworks that can contribute to the improvement of performance

- Take business performance to the next level by ideating and executing projects undertaken

- Identify and mentor top down improvement projects

- Lead and facilitate high impact projects, with an ability to simplify complex processes in alignment with business requirements

- Act as a change agent for implementing improved processes

Qualifications :

Education :

- B.Tech with atleast 12 years of experience in core manufacturing and maintenance

- Years of experience: 12+ years of work experience

Professional attributes :

- Hands on experience in implementing systems and processes

- Experience in improving operational KPIs

- Experience in working closely with C-level executives

- Strong communicator with experience in facilitation across all levels; skilled at addressing both large and small audiences across multiple leadership levels and functions

- Advanced use of all Microsoft Office applications

Personal attributes :

- Excellent analytical and problem-solving skills

- High energy, drive and ownership

- Excellent people management and leadership skills

- Hustler with go-getter attitude

- Have a strong sense of urgency and commitment

- Be self-starter and an independent thinker who follow-ups on responsibilities in a timely manner while also a strong team player

- Possess flexibility and have a track record of delivering results in a fast-paced and highly ambiguous work environment

Location : Gurgaon

Princy Gupta
Rivigo