Posted By
Posted in
Banking & Finance
Job Code
661690
Responsibilities :
- Solely responsible for execution of below listed activities as per Standard documented processes
- Net Banking (Retail / Corporate) alert monitoring & calling activity.
- Register updation for Deactivation / Reactivation of ids in Retail & Corporate Net banking.
- Reconciling it against the Systems generated Reports
- Master Card alert / NPCI monitoring & calling activity.
- Register Updation for Maker Checker - Correctness of Blocking/Unblocking and Hot listing of Debit Cards.
- NPCI alert monitoring & calling activity.
- Velocity alert monitoring & calling activity.
- Timely attending to Customer complaints emails as per set TAT.
- Ensure error free Excel tracker updation.
Key Interactions : Inter Department Interaction on emails and calls for Emails queries/complaints received relating to Transaction validation activities.
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Posted By
Posted in
Banking & Finance
Job Code
661690