Reward360 - Director - Product Management

R360 Payment Services Private Limited is a wholly owned subsidiary of Reward360 Global Services, a pioneer in customer engagement sector managing large enterprise loyalty programs for Banks, Airports & Retail.

R360 Payment Services was established in 2021 with a keen focus on payment innovation and payment acceptance convenience for Merchants. Payments coupled with years of customer engagement experience and intricate understanding of loyalty currency management; we aim to build a superior payment experience for the customers that the merchants can rely on.

While ensuring we provide the hygiene requirements, RPS will ensure to differentiate itself from the market through Easy Onboarding & Sub-merchant Account, Faster reconciliation & settlement process, Easier & Safer Integration, Highly Secure & Higher Availability, Instant Refunds & Settlements, and Excellent Customer Support.

What you'll do:

- Devise Product Strategy-Align on the Objective, create the product vision and plan the short-term and long-term product roadmap.

- Product Solutions-Ensure the solution approach is backed by data. Test & Iterate, Incremental progress approach is preferred with a clear focus on problem focus.

- Build Scalable, configurable and flexible modular solutions with a long-term view.

- Ensure a well-defined product prioritization framework is in place. Value-driven over heuristics.

- Ensure high quality product specification document and solution document with detailed user stories

- Product Delivery-Align the internal stakeholders to ensure product delivery in-line with the roadmap. Includes Designers, Dev, QA and Operations team.

- Product Launch- Plan GTM strategy and launch plan along with the business, sales and marketing team

- New Product Initiative- Freedom to plan and work on new initiatives after internal pitch and alignment

- Strategic projects-Participate and contribute in strategic projects requiring Product

- Engage with stakeholders internal/external and build business cases for new product opportunities.

- Manage product life cycle from ideation to launch and beyond. Use data, creativity, and experimentation to constantly improve the product experience.

- Hire, Groom & Nurture the team

- Opportunity to work with R360 labs (research arm that works on data-driven features)

What we'll need:

- Master's degree in computer science, or Bachelor's in technology with MBA from a reputed college

- 8 - 10 years of experience with min 3 experience working on building products in payments industry

- Good understanding of sprint & agile ways of working, proficiency in the design flow

- Comfortable with ambiguity, believe in first principles, and have the skill to transform broad ideas into action plans.

- Good business acumen to appreciate and understand levers for business growth and profitability.

- Bias for action and comfortable with breaking down complex problems. Strong quantitative capabilities

- Experience with devising product roadmaps, clear articulation of product vision