Revenue Manager - Hospitality

Job Description :

- Rev Ops - End to End Rev Ops including :

- Price Management and Escalations

- OTA, Growth and other Escalations and query handling

- All other escalations from Partners, Ops Managers on OYO Desk/Freshdesk

Revenue Management including :

- Being the RM for all assigned properties (Digital only approach) and key strategic value properties

- Performance Management in collab with the OTA Performance Manager - Travel Ad campaigns management, Booster/Accelerator campaigns

- Pricing and Defects Management

Project Management :

- Will vary from quarter to quarter, some examples from the previous quarter include:

- Working with Product and Ground Ops to implement Smart Pricing with the right configs and training all properties through the Ops Team on usage

- Working with Pricing Tech and Data Science teams to transition all assigned properties from the current Factor Based RBP Algorithm to OYO's Plutus Algorithm without breaches, ADR breakages etc

- Working with the Analytics team to zuild reporting and dashboards including Revenue, Finance, Ops etc

- Developing and deploying an NPS Survey framework with Ops

- Analysis and CM focused management of Churn prevention renegs

Digital Ops Model :

Assisting the Market Head with :

- Building a play-book across functions for the Digital Operating Model transition and sustenance including key failures

- Helping other markets transition to the Digital Ops Model should this prove successful enough to port and if such a need arises