Industry - Internet / Online / eCommerce
Category - Sales & Marketing
Job Description - The Retention Lead will be responsible for devising and implementing strategies to improve customer retention and reduce churn within the technology and telecoms sector. The role also involves managing a team to ensure optimal performance.
Client Details
Our client is a leading video streaming platform
Description
- Lead the in-app customer retention, engagement
- Drive user retention campaigns across google and meta ecosystem
- Work directly with the leadership on all strategic business priorities
- Should have hands on experience in user retention, engagement
- Should be from gaming, OTT, or app based industry (except fintech)
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