- Design and develop comprehensive training programs and materials tailored to various retail roles, encompassing product knowledge, customer service skills, sales techniques, and operational procedures.
- Deliver engaging and interactive training sessions for retail staff using diverse training methods, including classroom training, on-the-job training, and e-learning.
- Collaborate with retail management to schedule training sessions and ensure minimal disruption to daily operations.
- Maintain accurate records of training attendance, feedback, and performance evaluations, and utilize data to evaluate and enhance training effectiveness.
- Stay updated on industry trends and best practices in retail operations and training methodologies, and incorporate relevant insights into training initiatives.
- Provide coaching and support to retail staff to reinforce learning and encourage skill development.
- Foster positive working relationships with retail managers and HR personnel to align training initiatives with business objectives and priorities.
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