Retail Manager - Telecom Operator

We have a urgent opening in No. 1 telecom operator for the position of Retail Manager

Location : Ranchi

CTC : Upto 16 Lacs

Education : Any full time Post Graduate

Key accountabilities and decision ownership :

- Develop & deploy a sales planning and execution process that underpins store development in line with revenue & customer experience objectives

- Work with functional teams incl product marketing and retail marketing, CS ops and CS training nationally to bring product and process actions to maximize store revenues

- Creating a customer centric culture with the right kind of hiring, training and rewards program all aligned to responsibly maximising store revenues .

- Achieves financial and customer experience objectives in line with annual budget; identifying variances and initiating timely correctives where required

- Align specific action plans for performance improvement of bottom quartile associates/ stores to meet national standards Core competencies, knowledge and experience [max 5]:

- Deep experience in sales operations to provide expert help to circles on standard initiatives and specific challenges

- Independent thought leadership and drive to execute .Should be an expert in his/ her specific area of competence

- Powerful influencing skills, effective people management skills and proven ability to function within a matrix-organisation

- Analytical skills to interpret insights

- Program Management and execution

Must have technical / professional qualifications :

- 8 -10 years of sales experience in FMCG/Retail industry / Customer Service

- Multi-geography team leadership experience a must, multi national experience a plus

- Should have directly / indirectly managed sales teams.