Retail Innovation Manager - Store Operations

We are looking for a Retail Innovation Manager for one of the leading MNCs.

Location : Chennai , Bangalore.

Job Description :

- Job Summary: We are looking for a forward-thinking, Innovation Manager to join our Retail vertical.

- The ideal candidate will have a strong background in the retail industry, a passion for innovation, and the ability to lead cross-functional teams in developing and implementing innovative solutions.

- This role involves identifying emerging trends, fostering a culture of innovation, and driving strategic initiatives that deliver value to our clients.

Key Responsibilities:

- Identify and evaluate emerging technologies and trends that can drive business growth and improve customer experiences.

- Collaborate with internal stakeholders (service-lines, Market/Delivery units) to understand their Retail client needs and develop tailored innovation solutions.

- Foster a culture of innovation within the team, encouraging creative thinking and experimentation.

- Manage and mentor a team of innovation specialists, providing guidance and support.

- Develop and maintain strong relationships with key internal stakeholders (service-lines, Studio team, Consulting team, Market/delivery leaders), partners, industry experts and clients.

- Oversee the implementation of innovation initiatives, ensuring they are delivering value to our clients on time and within budget.

- Monitor and report on the impact of innovation initiatives, using data to drive continuous improvement.

- Stay updated on industry trends, technology advancements and best practices in Retail industry.

Provide strategic insights and recommendations to clients based on industry trends and best practices.

Qualifications:.

- Degree Masters degree in Business, Information Technology, or a related field; MBA or advanced degree preferred.

- Minimum of 10-12 years of consulting experience in the Retail industry, with a focus on store operations, unified commerce, supply-chain and merchandizing.

- Strong understanding of Retail industry trends, challenges, and opportunities.

- Good knowledge of Retail industry specific software and tools, such as CRM systems, POS systems, and inventory management solutions.

- Ability to appreciate and articulate the biz/tech trends influencing the Retail industry (primarily in NA) and how to tap into those trends and build an unfair advantage of company.

- Excellent communication, presentation and interpersonal skills, with the ability to build and maintain relationships with clients and team members.

- Ability to think strategically and provide innovative solutions to complex problems.

- Strong exposure to AI/ML, GenAI, data analytics, and other advanced technologies in the Retail industry.

- Ability to work in a fast-paced, dynamic environment and anchor multiple initiatives simultaneously.

- Willingness to travel, if required.