Posted By
Ekta Agrawal
Resource Executive at Global Consultancy and management Services
Last Login: 07 October 2016
Posted in
Sales & Marketing
Job Code
215873
Looking for Retail Head for a Telecom Giant based at Bhopal Location.
- Responsible for profitably managing, developing and expanding the business from exclusive Retail outlets.
- Responsible for profitability and ROI of stores and Franchisee operations- Manage footfalls at stores; drive sales conversion through promotional activities, upselling and cross selling by store agents.
- Ensure customer experience at stores- responsible for adequate training of store staff for - first time resolution, monitoring quality scores through service audits; reduce customer wait time at stores, customer lifecycle management basis profiling and segmentation.
- Drive customer centric initiatives at stores.
- Retail expansion- expansion in urban, semi urban and rural towns with franchisee owned intermediate stores. Plan and execute new store launch.
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Posted By
Ekta Agrawal
Resource Executive at Global Consultancy and management Services
Last Login: 07 October 2016
Posted in
Sales & Marketing
Job Code
215873